Monthly Archives: January 2013

Communication problems in healthcare organizations are not unlike the progressive development of a toothache. It starts out with a minor sense of discomfort that gradually worsens – especially during peak activity such as eating, or when exposed to external triggers like hot...
Comments are closed | Continue Reading
Infographics are remarkable tools for engaging stakeholders through data visualization. Graphical presentation makes sharing information quick and simple so that everyone gets the point. This level of awareness is essential as we work to inspire high-involvement in organizational improvement activities. You don’t have to...
Comments are closed | Continue Reading
In Part I and Part II, I laid out a sequence of key forces that are shaping-up to influence the healthcare quality system over the coming year. This is the final submission in the series. At the end of my last post...
Comments are closed | Continue Reading
I know it may be too soon to talk about lost value in healthcare since we’ve barely greased the engines for building value, but I couldn’t resist sharing this article. Although it focuses on the business industry, it offers a carefully investigated...
Comments are closed | Continue Reading
In Part I, readers were introduced to two of the five forces influencing healthcare Quality Management Systems (QMS) in 2013. Today we continue this discussion with Part II of the series where I delve into forces 3 and 4; the new era of...
Comments are closed | Continue Reading
This is the time of the year when writers turn their thoughts toward making predictions for the upcoming year. My own belief is that this practice can be a dreamer’s game; as high profile projects and big players jockey for healthcare’s center...
Comments are closed | Continue Reading