OPT2LEAD SERVICES

Learn about our Quality Improvement and System Transformation Services

When it comes to driving safe, cost effective, high quality care, a reliable infrastructure for improvement can be your best advantage.

Traditional healthcare structures and processes were built for the age of managed-care, where volume was paramount but adaptability was extremely difficult. The industry has changed. Driving better care, better outcomes, and lower costs involves synchronization and skill. Leading organizations recognize the gaps and learn to adjust. Opt2Lead partners with clinical and operational teams helping them to analyse, focus, and change. Our fast-paced SERVICES rapidly unite whole-system abilities for driving organizational value – one successful project at a time.

Getting started on health reform is one thing – adjusting your approach to achieve steady and reliable outcomes is the real challenge. That’s where our expertise comes in!

Strategy

Process
Improvement

System
Transformation

Quality
Management

Quality Brand
Development

  • Whole-system QI Strategy
  • ACO Quality System Plan
  • Executive Daily Briefing
  • QI Innovation Plan
  • Developing Quality Priorities
  • QMS FlexShare™
  • Patient Satisfaction
  • Evidence-based Care
  • Patient Safety & Risk
  • Infection Prevention
  • Readmissions
  • Care Coordination
  • Readmissions
  • Medical Home
  • Patient Flow
  • Clinical Transformation
  • Telemedicine
  • Data Accessibility & Flow
  • Quality Committee Reform
  • QMS Assessment
  • Skills Mapping
  • QMS Structural Design
  • QMS Operations Plan
  • QMS FlexShare™
  • Accreditation Strategy
  • QMS Connect™
  • Education & Training
  • QMS Social Media Strategy
  • QMS-Marketing Alignment
  • Community Education
  • Communications Plan
  • Patient/Consumer-driven QI
  • QMS Connect™


STRATEGY

Healthcare strategic planning in the past was heavily weighted in developing new programs and affiliations that would accomplish one primary goal - multiply volume. Priorities are changing.

Great strategic planning today anticipates the needs of whole-system quality improvement and cost reduction. Through research, analytics and industry expertise, we’ll help your team implant quality-driven principles into your strategic planning process. Becoming a high quality low cost provider originates with superior strategy. Some people call that thinking ahead of the curve. We prefer “knowing how to adapt”.

When it comes to good strategic design, some organizations aren’t sure where to start – they come to us because they know what they’re doing now just isn’t working. We’ll show you how to sort out the implications of industry change and take proactive measures.

We can help you with:
  • Whole-system QI Strategy
  • ACO Quality System Plan
  • Executive Daily Briefing
  • QI Innovation Plan
  • Developing Quality Priorities
  • QMS FlexShare

 

Often times, great strategy is synonymous with great leadership. For comprehensive QMS leadership training we recommend you check out Opt2Lead’s LEADERSHIP DEVELOPMENT PROGRAM.

Learn more about our elite COMPASS SOLUTION here.

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Process Improvement

Healthcare quality is fundamentally about achieving reliable OUTCOMES – but the focus should be applied to PROCESS and MEASUREMENT.

When processes are working well, it’s not only conveyed through outcomes, you can usually feel it. It’s evident in the cooperation and resiliency of staff, in the trust shown by patients, and in the overall efficiency of your operating systems. Building the proper context for quality improvement is not only necessary – it’s paramount to achieving reliable outcomes.

At Opt2Lead, we’re not overly caught up in targeting numbers. We have a passion for helping you think differently about using performance measurement and process improvement to drive outcomes. We’ll help your team cut through complexity to speed-up effective analysis, design and implementation.

We can help you with a variety of process improvement opportunities in areas such as:
  • Patient Experience & Satisfaction
  • Evidenced-based Care
  • Patient Safety & Risk
  • Infection Prevention & Control
  • Readmissions

 

For a comprehensive and holistic approach to performance improvement you may consider Opt2Lead’s INTENSIVE QUALITY IMPROVEMENT SOLUTION. Our GUIDEBOOK™ solution goes beyond the distinct process in need of attention to apply a whole-system approach to change and to promote quality system integration.

Learn more about our innovative GUIDEBOOK SOLUTION here.

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System Transformation

System transformation is vital to modern healthcare organizations but few providers have the infrastructure or methodologies to do it well.

The thing that makes redesign so powerful is that it inserts an intrinsic requirement for innovation by motivating people to create, build, and execute more effective ways of doing things.  Our approach to transformation is simple – clarify core objectives, unite resources and guide execution.  Since the best way to learn is through active participation; we work together with your quality system on all transformation projects; this ensures comprehensive knowledge transfer and expands skills and capabilities beyond the core project team.   

Types of transformation opportunities where we can help:
  • Care Coordination & Readmissions
  • Medical Home
  • Patient Flow
  • Clinical Transformation & Telemedicine
  • Data Accessibility & Flow
  • Quality Committee Reform

 

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Quality Management System (QMS)

If you don’t know where your Quality System is going, any road will get you there.

Healthcare providers are routinely confronted by complexity, rising costs and marginal long-term gains in quality. A high-performing Quality Management System (QMS) has never been more central to healthcare provider success. Overcoming fragmentation, skill disparities, information silos, and outmoded structures are top concerns.  Opt2Lead will show you how to identify and tackle the gaps in your quality management system and invest wisely in infrastructure improvements.

Ways in which we can help you modernize your QMS include:
  • QMS Assessment & Skills Mapping
  • QMS Structural Design
  • QMS Operations Plan
  • QMS FlexShare™
  • Accreditation Strategy
  • QMS Connect™
  • Education & Training for the QMS
  • QMS Social Media Strategy

 

We also suggest Opt2Lead’s QMS 2.0 SOLUTION which provides a complete roadmap for QMS transformation.

Learn more about our QMS EXPEDITION SOLUTION here.

Read our White Paper on How to Transform an Obsolete Healthcare Quality Management System here.

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Quality Brand Development

We’re not big on publicity, but we’re definitely keen on building quality-centric healthcare brands.

Since the ability to deliver high quality, low cost care shapes public opinion more and more, it makes good sense to synchronize your organization’s image, messaging, and public education with your quality system. This means unveiling the QMS and introducing new channels for consumer-directed quality improvement.

This collection of O2L services will certainly challenge traditional thinking and familiar organizational roles/responsibilities.  But in our view, public access to quality data and growing demand for relevant conversations on healthcare value merit a more hands-on approach from the quality experts. Better Marketing/QMS collaboration is the superlative response to evolving consumer activism. 

Opt2Lead can help your Marketing and QMS teams unify the conversation on quality in the following capacities:
  • QMS-Marketing Alignment Plan
  • QMS-led Community Education
  • QMS External Communications Plan
  • Patient/consumer-driven Quality Improvement
  • QMS Connect™

 

If you’ve already advanced to a high-functioning QMS, we highly recommend Opt2Lead’s QMS Patient Gateway SOLUTION – a pioneering blueprint for involving patients and consumers in quality improvement.

Learn more about our QMS LIGHTHOUSE SOLUTION here.

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